DEBIT ORDER *****!!!

Item: Telkom
Rating: 1
Author: Johan S

A 24 Cellphone contract was opened with my ****** identity details. I have stopped the order twice with the bank and have initiated a investigation at the Telkom Mobile branch. How is this possible? Does Telkom not verify if it is in fact me that opens a account and not someone else pretending to be me??? ***!!!

Helpful (0)

Replies (3)

Johan S's updateReviewer Update

20 Apr 2018, 20:41

I have cancelled two debit orders already and reported it to the Telkom Mobi branch on 7 April. This week I received another debit order. What can I do to put a stop to it. Someone please give me advice.

Johan S's update20 Apr 2018, 20:41

Reviewer Update

Telkom's replyOfficial

25 Apr 2018, 11:50

Good day Stormj

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will be provided.

Your ***

Apologies for the inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team

Best regards,

Telkom's reply25 Apr 2018, 11:50

Official

Good day Stormj

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will be provided.

Your ***

Apologies for the inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team

Best regards,

Telkom's replyOfficial

08 May 2018, 10:31

Thank you for making contact with us.

Please be assured that we have sent your query to the ***** Team for further assistance, they will be in contact with you.

Your reference number: ***4

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,

Telkom's reply08 May 2018, 10:31

Official

Thank you for making contact with us.

Please be assured that we have sent your query to the ***** Team for further assistance, they will be in contact with you.

Your reference number: ***4

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,