Debit order *****

<p>Acc: ********** 24217</p> <p>I have had a terible experiance trying to change the payment method for my LTE account. In October I upgraded to 100/100gb (as my company offered to pay for it) at the Northgate Branch. As part of the upgrade I asked for the debit order to be canceled as the company would pay by stop order. I was assured by the staff it was canceled. It went off again in November and my Company made the stop order payment too. In December it did not go off so I though it was sorted (Company paid in again).</p> <p>Now in JAN it went off my account again on the 3rd I imediately went to the shop in Centurion lake and was told they DO NOT deal with accouts queries and they had a call centre person call me. The call centre person informed me that Telkom debit orders can't be canceled and i should just ensure that the payment from my company happens befere the debit order date. This is a workaround to an illeagal policy.</p> <p>TO ADD INSULT TO INJURY THE DEBIT ORDER WAS RUN AGAIN THIS MORNING !!!!! now Telkom has taken another R999 - 7 days after the last debit order this is utterly unacceptable.</p>