debit order for the 30th

<p>good morning </p> <p> </p> <p>I have a contract with telkom mobile the debit order date was for the 30th as the debit order was not deducted on the 30th I with drew the money and payed it in at the bank so telkom took the debit order the 3rd of this month with out consulting me and the debit order bounced NOW THEY WANT TO CHARGE ME R198 FOR THE DEBIT ORDER THAT DIDNT WHENT TROUGH as were i payed my account. So you tell me whose fault is that now mine or Telkoms fault it would of been a divrent story if they consulted me but no one did and now the want to disconnect my line for that. REALLY BAD SERVICE FROM THERE SIDE I NEVER HAD THIS PROBLEM WITH VODACOM AND CELL C for charging me extra for a debit order that didnt go thru.</p>