DEBIT ORDER FAILURE

<p>I am writing this on behlaf of my father Mohammed Jaffer since his internet got turned off by Telkom so he cannot do it himself.</p> <p>He recently took out an uncapped internet contract with telkom where he selected the option to have his account paid via debit order.</p> <p>Telkom was not debitting his account, and as such without prior verbal or written notice they cancelled his internet service.</p> <p>He has offered to pay the account in-store but is unable to do so as there is no reference number on his telephone bill.</p> <p>He went into the telkom store in Century City who logged a call for him, they advised that he would be contacted within 24 hours (to date he has not yet been contacted)</p> <p>He has an interview for a job on Wednesday which he would not have known about BECAUSE HIS INTERNET IS OFF.</p> <p>It is clearly not his fault that TELKOM IS TOO STUPID TO RUN A DEBIT ORDER OR ACCEPT PAYMENT IN PERSON AT ONE OF THEIR STORES OR AFFILIATED STORES.</p> <p>HE HAS NOT REFUSED TO PAY, HE HAS IN FACT GONE OUT OF HIS WAY TO TRY TO PAY HIS ACCOUNT TO GET HIS INTERNET SWITCHED BACK ON.</p> <p>IS TELKOM RUNNING A ****A/CORNER SHOP?????</p> <p>PLEASE SORT THIS OUT IMMEDIATELY !!!!!!!!</p> <p>My father is easily contactable on ********** 507</p>