AW
Arno W
1 reviews | Active since Jun 2018
18 Jun 2018, 09:17
DEBIT ORDER FAIL!!
Telkom did not deduct the full amount via Debit order, then they have the nerve to give a call and inform me that the account will be suspended due to the fact the account appears in arrears. THIS IS A DEFAULT ON TELKOM NOT ON THE CLIENT, I WILL NOT PAY ANY RE CONNECTION FEES!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Telkom's replyOfficial
28 Jun 2018, 08:41Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Telkom's reply28 Jun 2018, 08:41
Official
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,