Debit order dates

Item: Telkom
Rating: 1
Author: Wanda H

<p>Good day my accounts are due on the 5th of each month. You do not offer a debit order date of the 1st and therefore debit my account on the 5th. When I get my new invoice the following month you indicate I am in arrears???? That mean my credit score will be negativily affected</p>

Helpful (0)

Replies (3)

Telkom's replyOfficial

21 Nov 2016, 10:14

Hi ruby321,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Accounts Team.
Your reference number is AI***.
We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media

Best regards,

Telkom's reply21 Nov 2016, 10:14

Official

Hi ruby321,

Best regards,

Telkom's replyOfficial

22 Nov 2016, 12:30

Hi,

We have checked on the system, your debit order is scheduled to go on the last day of the month.

Should you have further queries, feel free to contact us on ***.

Kind regards,
Joshua
Telkom Social Media

Best regards,

Telkom's reply22 Nov 2016, 12:30

Official

Hi,

We have checked on the system, your debit order is scheduled to go on the last day of the month.

Should you have further queries, feel free to contact us on ***.

Kind regards,
Joshua
Telkom Social Media

Best regards,

Wanda H's updateReviewer Update

22 Nov 2016, 14:46

Thanks I am very pleased

Wanda H's update22 Nov 2016, 14:46

Reviewer Update

Thanks I am very pleased

Debit order dates

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