BH
Bradley H
1 reviews | Active since Nov 2011
26 Mar 2015, 11:45
DEBIT ORDER DATE STILL NOT CHANGED
I have requested numerous times for my debit order date to be changed, even when I upgrade my contract and this still hasnt been done even when your staff has re assured me that they will attend to it. I will now start pulling up every debit order that has been pulled off wrong, now sort this out or else I will get ICASA involved
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Telkom's replyOfficial
26 Mar 2015, 13:01Hello Fibrahunt,
Thank you for your post.
As per our telephonic conversation.
Kindly be advised that we have changed your debit order date to the last date of the month as per your request and kindly be advised that your query have been closed and resolved.
Your reference number is SM99156.
We sincerely apologise for the inconvenience caused.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Thank you for your post.
As per our telephonic conversation.
Kindly be advised that we have changed your debit order date to the last date of the month as per your request and kindly be advised that your query have been closed and resolved.
Your reference number is SM99156.
We sincerely apologise for the inconvenience caused.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Best regards,
Telkom's reply26 Mar 2015, 13:01
Official
Hello Fibrahunt,
Thank you for your post.
As per our telephonic conversation.
Kindly be advised that we have changed your debit order date to the last date of the month as per your request and kindly be advised that your query have been closed and resolved.
Your reference number is SM99156.
We sincerely apologise for the inconvenience caused.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Thank you for your post.
As per our telephonic conversation.
Kindly be advised that we have changed your debit order date to the last date of the month as per your request and kindly be advised that your query have been closed and resolved.
Your reference number is SM99156.
We sincerely apologise for the inconvenience caused.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Best regards,