LP
Loutjie P

1 reviews | Active since Mar 2009

31 May 2016, 17:24

Debit order continues after cancelation

<p>I canceled my account beging of March and all services was stoped begining of April. But you are still debing my account for the last 2 months (end of April and May). I reversed this debit orders because I can't pay for services not recieved. Can you please fix this on your side because its costing me money to reverse this every month. I already phoned you and mailed you but still this went off this month aswell. </p> <p> </p> <p>Please fix this</p> <p> </p> <p>Thanks</p>

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Replies (1)
Telkom
Telkom's reply31 May 2016, 20:24
Official

Good day loutjiep

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will be provided.

Your ***

Apologies for the inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team