Debit order chaos

<p>Telkom has been deducting a debit order from my account every year in October, although I cancelled all services from them more than 5 years ago. I only became aware of the ongoing deduction thanks to Standard Bank's sms notification service. Despite five visits to the Telkom Shop and promises made by the assistant, they are not even able to tell me what the debit order is for!! Standard Bank assisted me in reversing the payment, but now they only deduct it every month since October!! </p> <p>I would certainly rather pay more for any product than deal with Telkom again!! </p>