1 reviews | Active since Nov 2016
Debit order changed without my concern
<p>I have been a client from 2011, and it has never happened that my debit order be changed, but now, the system has miraculously changed my debit date from the 25th to the last day of the month. </p> <p> </p> <p>Now the same system sends me messages of my overdue account and possible disconnection if an amount of R520 is paid. Today, it has now changed to R1120.</p> <p> </p> <p>I am now being charged a fee for rejected debit order plus what ever the rest of the amount is.</p> <p> </p> <p>I have a 24 month contract with Telkom but I now know that after years of poor service, after my contract ends, I will not be renewing it. </p> <p> </p> <p>Telkom has the worst service ever!</p>
Good day
Thank you for making contact with us. Kindly e-mail us at *** with your ID number for our billing consultants to assist.
Please quote your reference in the subject line: AI***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Good day
Thank you for making contact with us. Kindly e-mail us at *** with your ID number for our billing consultants to assist.
Please quote your reference in the subject line: AI***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Good day Katlego,
We have not received the above requested information.
Please privately reply here on Hello Peter so we can further assist. If the matter has been resolved, kindly let us know for the case to be closed.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Good day Katlego,
We have not received the above requested information.
Please privately reply here on Hello Peter so we can further assist. If the matter has been resolved, kindly let us know for the case to be closed.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Good day Katlego,
Due to no response from your side, your case will be closed.
Should you need any further assistance, please do not hesitate to contact us on 081180.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Good day Katlego,
Due to no response from your side, your case will be closed.
Should you need any further assistance, please do not hesitate to contact us on 081180.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
