Debit order change not done correctly and affecting my credit score on my business account at the bank

<p>Debit order change not done correctly and affecting my credit score on my business account at the bank.</p> <p> </p> <p>I called Telkom to change my debit order from my personal account to my business account due to the amount being R3000 n month. I have confirmation mail which i will add to the bottom of this complaint. I requested it to be taken at the 15th of each month. On 30 Nov the debit was taken and debit bounced due to insufficient funds therefore 15 was the date from day one. Now that i am busy buying another vehicle for my business i have a bounced debit order due to TELKOM's un proffesionalism. I would like to know how this will be corrected from Telkoms side asap as the bank is waiting for response from telkom. When i asked for a supervisor at the telkom call centre none were available like always. Telkom is really pushing my buttons now. I have moved all my accounts from another Vendor to Telkom and myself and business gets treated like this. Once again Pathetic service for Gary Schoombie and Buildcon Civil solutions. THX for Nothing Telkom. Please see confirmation mail from telkom call centre agent........................</p> <p> </p> <p><br /> <br /> <br />Confirmations changed</p> <p> </p> <p>customer request to change banking detail to :</p> <p><br /> Name of bank :FIRST NATIONAL BANK<br /> acc no : ********** 5825<br /> typ of acc :current <br /> branch code :25130</p> <p>also change debit date from:<br /> Last day of the month to :<br /> 15th of month</p> <p> </p> <p>Regards</p> <p>Kgomotso</p>