FR
Frans R

1 reviews | Active since Jul 2011

07 Mar 2017, 20:07

Debit Order Cancellation

<p>Please confirm receipt of the attached letter</p>

0
Replies (6)
FR
Frans R's update08 Mar 2017, 10:27
Reviewer Update

Debit order cancellation confirmed

Telkom
Telkom's reply09 Mar 2017, 10:13
Official

Good morning

Thank you for the feedback. Please do not hesitate to contact us should you have any further concerns.

Hope you enjoy the rest of your day.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

FR
Frans R's update13 Mar 2017, 12:16
Reviewer Update

Telkom Reminder: Account number ********** 52807. Please note that if another Debit Order Rejection comes through in the next 6 months the debit order facility will be cancelled and additional deposit will be charged. Lydia Gouws ********** . PLEASE NOTE I HAVE SENT THROUGH A LETTER STATING REQUESTING THAT IF ANY FURTHER DEDUCTIONS IS MADE I WILL GO TO THE PAYMENTS AUTHORITY OF SOUTH AFRICA

ATTACHED TO THIS COMPLAINT WAS A DEBIT ORDER CANCELLATION LETTER I DON'T TAKE KINDLY TO THREATS I EVEN RECEIVED CONFIRMATION THE DEBIT ORDER WAS STOPPED

FR
Frans R's update13 Mar 2017, 12:27
Reviewer Update

The debit order was confirmed as cancelled i WILL PAY THE INSTALLMENT MANUALLY

Good day Frans,

I have effectively cancelled the debit order from the next invoice print, thus, your April invoice will not be debited.

Please contact your bank regarding these EFT payments, as I think they will need to advise you in terms of EFT payments to Telkom (They are not loaded as public beneficiary), you could try the following as has been advised by our Billing Analyst. Telkom SA, Account number 247405, Universal Branch code 632 005 (ABSA), using the 19 digit reference number for your payment.

I can suggest the following as well, register on our Website https://apps.telkom. co.za/alpha/public/register or download the Telkom App. You will be able to view your statements and make payments via Credit Card directly to your Telkom account, which will be automatically noted.

Please let me know once you receive your April invoice so that I may assist with any charges relating to your debit order rejection.

Regards

Rafeeqah

FR
Frans R's update13 Mar 2017, 12:28
Reviewer Update

I WILL NOW REVERT TO THE PAYMENT ASSOCIATION OF SOUTH AFRICA AS I'M RECEIVING THREATS FROM TELKOM

FR
Frans R's update13 Mar 2017, 12:49
Reviewer Update

I tried phoning Lydia aswell no answer