1 reviews | Active since Sept 2018
Debit order authorization (*****)
Not happy at all with the service I have received, almost going for 3 months now with no feedback regards to money that is debited from my account reg Telkom , every time I call for inquiry no one gets back to me, I have been put on hold several times instead they will say my request is being processed and an agent will contact me back, till today no feedback and money is just going off my account.
Hi Natasha,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team. But we require some additional info. Please send us a private message with your ID number, account number and/or the telephone number in question, thanx.
Your reference number is AI***. Please use your ref in all correspondence with us.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Hi Natasha,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team. But we require some additional info. Please send us a private message with your ID number, account number and/or the telephone number in question, thanx.
Your reference number is AI***. Please use your ref in all correspondence with us.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,