Debit order and reinstated service

<p>My debit order was return due to telkon sent it through when ever they want to and not as agreed on. After receiving SMS that they going to suspend my service I phoned a call center and equire what is going on. I requested that they should canselbthe debit order so I can pay per EFT. The consultant told my its not possible and the only way is to pay my account per EFT 14 DAYS in advance of my debit order date then they will stop the debit order. He couldnt give any garantee that the debit order will not being put through as well. I requested to speak to a supervisor and he said that the supervisor and will call me back,after 17 days no call back from any kind. My service is suspended and they required thereturned amount and a full payment amount before reinstated the service. On the 14th of the month i didnt have the funds available and the line was suspended. Ob the 26st the debit order went through and i recieved a SMS to state that the service will be reinstated within 48 hours. After two days the service was not fixed and i went into a walk in center. I was requested for a statement and show them the statement on the phone and suddenly they requested a hard copy to send away and maybe they will reinstate the service after 7 days. Again i reqeusted to cansel the debit order. But with no sucsess. I phone again after 1 day the call center to ask when the service will be fixed. It was said it doesnt show on their system and we must wait 7 days. I requested again to speak to a supervisor but again was said they are bussy and will call me back. On 1.6.2016 i phoned again and was sent from pillar to post, tranfered from one office to the other and was eventially cut off. My services is now suspended for a period of 17 days but telkom take full payments. It seams to me there are no supervisors at telkom because no body comming back or want to talk to me. I requested a refrens nr and was given a name and said today with time.</p> <p>I feel that telkom sucks i was planed to take all my vodacom contracts to telkon but they just have spoiled it.</p>