Debit order and *********** personel always off line

<p>I having a debit order on my account for an max amount according to Telkom of R800 (why I dont know??) because my bill never runs more than R300pm. As I am busy changing banks I struggle to get all the debit orders to change as according to Telkom it takes 30 days for any debit order changes. My account for Jan 2017 was R272.13 of Which the bamm reversed. The next moment Telkom phoned me telling me my account is R767.70. She couldnt explain why the account is so high and after me throwing a hell of a tantrum they told me they charge me an amount of +- R225 fee for the debit order that was sent back from the bank. </p> <p> </p> <p>Needless to say. where they got the amount from. on the 2nd of March the put a debit order through of R767.70!!! that is now my normal account of R272 plus an extra amount of R495, which I paid in at the post office. They never deducted the amount on the account and charged me the paid account, plus extra R272. I phoned the call centre and aspoke to a guy by the name of Johannes. He told me he's sorry but they are offline and he cant explain what the problem is. I must phone back next week, as it was on a friday. The next week Eva phoned me and told me the debir order bounced for an amount of R767.. I said yes why is the account R767.70 as it shouldnt be this amount ? she told me she's sorry but the account was only R495, and the again charged me an amount of R225 for the debit order which I bounced because of the wrong amount !!! I asked her to cancel the debit order immediatly. and the bank account does not excist anymore. So they must never ever again try and put a dt order through!!</p> <p>On Tuesday I received an message from Telkom my account is an amount of R1018.30!!!! I phoned again the call centre, hang on the line for about 18 minutes, only to be told that they were off line and I must phone back later.!! On phoning today the call centre the lady told me the debit order was cancelled but its gonna take 30 days to cancel, which means Telkom will once again put a debit order through for an amount of R1018.30 on the 30th of March!!! I asked her hwat my account is and she said its only R525?? where does this R1018 comes from???</p> <p> It means they keep on chargig me an extra amount of which nobody at the call centre can explain to me why??? I need credits for all this extra charged amounts of +-R230 per month !! </p> <p> </p> <p>The people at the call centres are totally *********** </p> <p> </p> <p>I need credits for all the unneccesary amount charged to my account!</p> <p> </p> <p>I can be contacted on ********** </p>