1 reviews | Active since Jan 2017
<p>I was forced to sign a debit order when I signed up Telkom as my Internet service provided in 2004. I have not used the product for the last 10 years and it is now impossible to cancel as Telkom migrated to a new system, however all legacy products still sit on the old system. They cannot find my debit order to cancel this, although I have proof that the R79 debit order hit my account each month! I have spent more than 30 hours on the phone or in a Telkom shop to try and cancel this, but nothing.</p> <p> </p> <p>I have never experienced such blatant incompetence in my life. Debit Orders is a **** and never sign these with a company with a bad reputation. </p>
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Busi
Telkom Social Media Team
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Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
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