AN
Angie N

1 reviews | Active since Apr 2017

27 Apr 2017, 18:46

Debit order

<p>The beginning of this month (ie. 01 April 2017) , I received a notification of a debit order I didn't know of, which was +R4650.00 , so I went to my bank to reverse it thinking it must be a spam! The money was only reversed on my Monday thank goodness.</p> <p>On the 26th April, I woke up to another debit order from the same company! I went back to my bank again to reverse it. By the way the very sane day I contacted Telkom on their social media accounts regarding the matter as I am not I've of their clients and forwarded them essential details including my identity number and text messages of the debit orders.</p> <p>The money debit was R3000.00, the next day of the 27th +R4950.00 was also debited!!!!</p> <p>I contacted them again but they are really not helping me infact they want me to do their job. I haven't even received a call from them to show that they are concerned or care. </p> <p>All I need to know is if this is a **** so that I can take proper steps, but I'm been taken from pillar to post not even denying if it's their reference numbers or not. </p> <p>This is such an inconvenience as I've things to do with the money I work hard for. To think I was planning to be their customer next year considering how reasonable their Internet tariffs are, but it's pointless with such poor quality service.</p> <p>I are my hope to resolve this</p> <p>Regards</p> <p> </p>

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