Debit Order
<p>Telkom didn't debit me end of October and had to make a manual payment mid November and also end of November they didn't debit me of which I then called their call center for them to go ahead and debit my account for the outstanding amount. That was on the 28th of November to this day they haven't got back to me as a result my line is blocked. I can't make nor receive calls of which its inconvenience to me since I am also on standby at work. Nobody seems to help me </p>
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Replies (4)
Telkom's replyOfficial
18 Dec 2016, 11:28Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply18 Dec 2016, 11:28
Official
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's replyOfficial
21 Dec 2016, 16:37Good Day Banakele
Please be advised your banking details has been send for the debit order to be re-activated for January 2017. You are therefore advised to make cash payments until the debit order is successful; the amount outstanding is R 240.50 payable at ABSA acc no. ***, Branch code 632005 ref no. ***.
Kind regards,
Lindani
Telkom Social Media
Best regards,
Telkom's reply21 Dec 2016, 16:37
Official
Good Day Banakele
Please be advised your banking details has been send for the debit order to be re-activated for January 2017. You are therefore advised to make cash payments until the debit order is successful; the amount outstanding is R 240.50 payable at ABSA acc no. ***, Branch code 632005 ref no. ***.
Kind regards,
Lindani
Telkom Social Media
Best regards,
's updateReviewer Update
23 Mar 2017, 23:08Telkom at it again, doing what they good at. They only debited once and last month nothing got an SMS saying if I don't make payment within 24hours they will disconnect my services. So disappointed with the service I am getting from Telkom. I guess I have to make peace and pay manually up until my contract expires. Doubt I will renew it after the service I received.
Regards
Bonakele ( ********** 447)
's update23 Mar 2017, 23:08
Reviewer Update
Telkom at it again, doing what they good at. They only debited once and last month nothing got an SMS saying if I don't make payment within 24hours they will disconnect my services. So disappointed with the service I am getting from Telkom. I guess I have to make peace and pay manually up until my contract expires. Doubt I will renew it after the service I received.
Regards
Bonakele ( ********** 447)
's updateReviewer Update
26 Mar 2017, 15:03Telkom was supposed to have debited me yesterday. every other companies did so, and Telkom nothing. I have made peace now to pay cash...
's update26 Mar 2017, 15:03
Reviewer Update
Telkom was supposed to have debited me yesterday. every other companies did so, and Telkom nothing. I have made peace now to pay cash...