DEBIT ORDER
Telkom...can you please have a look at our account ********** 42....you keep deducting money from our bank account, knowing that we are paying via EFT monthly....you have now again charged us a ridiculous amount of R202.70 for as a rejection fee . This is not the 1st time a rejection fee was charged, and we have not asked for it to be reversed. Now, we had enough and want you to rectify my account...please go back on our account, from 01 May 2017 to date, send the statements to ourselves, and make sure you reverse all my charges, related to Rejection fee....you are messing my account up...and never responds to any of my emails. I am now suppose to pay more than we should because you are not doing your work...make sure to cancel this debit order with immediate effect, as on 25 July 2017, we have asked to have the debit order cancelled!!!! You guys are plainly no use to any of your consumers...you do not even respond to any of our queries, complaints or comments on facebook....you better come back to us!!!!!
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Telkom's replyOfficial
12 Sept 2018, 10:34Hi
Thank you for making contact with us.
Please post a private reply and provide us with your ID number together with the product/service related to your query.
Your reference number is AI***
We apologise for any inconvenience caused.
Regards,
Hazel
Telkom Social Media Team
Best regards,
Telkom's reply12 Sept 2018, 10:34
Official
Hi
Thank you for making contact with us.
Please post a private reply and provide us with your ID number together with the product/service related to your query.
Your reference number is AI***
We apologise for any inconvenience caused.
Regards,
Hazel
Telkom Social Media Team
Best regards,
's updateReviewer Update
10 Oct 2018, 11:15id number ***...i am talking about my service...debit order reversals, etc...and then you are charging me every time...please have this amounts reversed as a matter of urgency. Check from May 2017 to date....
's update10 Oct 2018, 11:15
Reviewer Update
id number ***...i am talking about my service...debit order reversals, etc...and then you are charging me every time...please have this amounts reversed as a matter of urgency. Check from May 2017 to date....
's updateReviewer Update
10 Oct 2018, 11:15You better look at my private response just send to you
's update10 Oct 2018, 11:15
Reviewer Update
You better look at my private response just send to you