Debit order

Item: Telkom
Rating: 1
Author: Vyaksha J

I was highly thrilled to be apart of the Telkom family. I am still waiting for them to get back to me as I cancelled my contract, meaning I didn't want an upgrade once my contact ended so i was informed to go into the branch 30 days before and speak to a consultant. Today, a month after my 24th debit order has went off, I've been debited again. You guys really make your customers think twice about coming back to you guys. Pathetic.

Helpful (0)

Replies (2)

Telkom's replyOfficial

11 Dec 2017, 12:18

Hello Vshiij

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,

Telkom's reply11 Dec 2017, 12:18

Official

Hello Vshiij

Best regards,

Vyaksha J's updateReviewer Update

11 Dec 2017, 12:21

I apparently have already been assisted but your guys service is so pathetic that I am waiting well over a week for my refund.

Vyaksha J's update11 Dec 2017, 12:21

Reviewer Update

I apparently have already been assisted but your guys service is so pathetic that I am waiting well over a week for my refund.

Debit order

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