Debit me for wrong account, cancel my debit

After debiting me repeatedly for my account and a complete strangers account, I finally get my billing issues sorted and get refunded. Then telkom stops debiting me completely, allows my account to go into arrears and cuts off my service without warning. I cannot wait to cancel this account. I will NEVER, so long as I live get another account with Telkom. What an *********** company. <br> <br> Where can I get the form to give notice on my account? The agent said on the website, but I cannot find it anywhere. Please send it to me immediately. Good riddance and thank goodness for new guys like Cool Ideas and VOX. Your monopoly has come to an end!