Debit incorrect amount

Item: Telkom
Rating: 1

I opened a new contract in middle July with Telkom, in August they debited with prorate witch is all good, but now in September they yet AGAIN did a deduction of that amount with the prorate. I have been calling them so many times with a response our systems are down

Helpful (0)

Replies (1)

Telkom's replyOfficial

14 Sept 2018, 08:43

Thank you for contacting us.

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We do apologize for any inconvenience caused to you.

Interaction ***

Regards

Hazel

Telkom Social Media Team

Best regards,

Telkom's reply14 Sept 2018, 08:43

Official

Thank you for contacting us.

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We do apologize for any inconvenience caused to you.

Interaction ***

Regards

Hazel

Telkom Social Media Team

Best regards,

Debit incorrect amount

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