NR
Natasha R
1 reviews | Active since Oct 2012
27 May 2015, 07:28
debit date
Telkom deducted my monthly payment on the 27 and i only get payed the 28. They took the last of my money in my bank. My debit date is the 28. Could you please inform me why you are deducting earlier!?!?! I know my rights and i will not leave it!
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Telkom's replyOfficial
27 May 2015, 08:15Hello Natasha Le Roux ,
Thank you for making contact.
We do apologise for the experience.
We will have our team follow up on this matter, with further investigation underway and feedback to follow.
Your social media ref: SM113562.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Thank you for making contact.
We do apologise for the experience.
We will have our team follow up on this matter, with further investigation underway and feedback to follow.
Your social media ref: SM113562.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Best regards,
Telkom's reply27 May 2015, 08:15
Official
Hello Natasha Le Roux ,
Thank you for making contact.
We do apologise for the experience.
We will have our team follow up on this matter, with further investigation underway and feedback to follow.
Your social media ref: SM113562.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Thank you for making contact.
We do apologise for the experience.
We will have our team follow up on this matter, with further investigation underway and feedback to follow.
Your social media ref: SM113562.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Best regards,