oL
onka L
1 reviews | Active since Aug 2012
11 Jun 2015, 13:05
Debit
Telkom has inconsistently been debiting my account for the past 3 months, its either the debit order runs prior to the debit date or doesn't run at all. I moved the debit date to the last day of the month and still the same results. This month I was told to do a manual payment.
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Replies (1)
Telkom's replyOfficial
11 Jun 2015, 17:25Hello Onka_1,
Thank you for allowing us the opportunity to assist further on your query. Kindly note that this matter is currently being investigated by our Collections Team and feedback will follow.
We sincerely apologise for the inconvenience.
Your social media reference number is SM117488.
Regards,
Joshua Mnisi
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query. Kindly note that this matter is currently being investigated by our Collections Team and feedback will follow.
We sincerely apologise for the inconvenience.
Your social media reference number is SM117488.
Regards,
Joshua Mnisi
Telkom Social Media Team
Best regards,
Telkom's reply11 Jun 2015, 17:25
Official
Hello Onka_1,
Thank you for allowing us the opportunity to assist further on your query. Kindly note that this matter is currently being investigated by our Collections Team and feedback will follow.
We sincerely apologise for the inconvenience.
Your social media reference number is SM117488.
Regards,
Joshua Mnisi
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query. Kindly note that this matter is currently being investigated by our Collections Team and feedback will follow.
We sincerely apologise for the inconvenience.
Your social media reference number is SM117488.
Regards,
Joshua Mnisi
Telkom Social Media Team
Best regards,