Debit

<p>I cant beleive this company. They debited me R1900 which was incorrect for this month bill where they have refunded me after having fought with them, then they have the audaciy to tell suspend my LTE connection saying I still owe them. So here what happened I contact them about two days ago via chat cos they apparently dont support 24 hours. Any way while chatting it just gets disconnected with no telephone call back. Then I contact them the next day and they tell me that all they can do is log a case. But the strange part is, that not once does he mention by suspended account, so I ask for a manager to contact me (koketso the agent name). He tells me that the manager only starts at 10 and his shift is ending but the manager will phone me after 10. I wait until half past 11 and I stil havent received a phone call. </p> <p> </p> <p>So I contact them back this morning, and then this agen I think the name is Dennill I am not too sure but I took screen shots of the chat cos apparently they cannot mail you the chat transcripts even if it is for reference. This agent tells me that Koketso the agent I was chatting to the night before only ended his shift a few minutes ago (****!!). Anyway moving on from that this agent that I am speaking t assures me that my internet will be on by end of business today.....Low and behold it is still off (Telkom admitting to the fact that they made an error). This agent promised me it is going to be on. So now what??? AM I without Internt the entire weekend. This is affecting my business.</p>