1 reviews | Active since Mar 2016
Dear Unvalued Telkom
Dear Un - valued Telkom,<br> <br> I have been listening to your message of\Dear valued customer...because we love your work\" and I do not agree that anyone is valued if there is no service from the call-centre.<br> Please tell me how am I a valued customer if after 1 hour earlier this morning - no - one picks up the phone and again while I am typing this letter it has been 51 minutes and no-one has picked up the line.<br> <br> After a previously bad experience with my landline being cut by Telkom when they made a switch-over of a line in our area - after numerous attempts from my side to rectify the problem we are still without a line which we have had for years- I have now tried to move forward and have good faith and try out a new service , but to no avail .<br> <br> How are you going to move forward with such service Telkom?<br> <br> <br> <br> <br> "
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to attend and provide feedback as soon as possible.
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Regards
Keegan
Telkom Social Media Team
Best regards,
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to attend and provide feedback as soon as possible.
***
Regards
Keegan
Telkom Social Media Team
Best regards,
