Dealing with Telkom is like pulling teeth

I have been trying to get a status update on my ADSL and DSTV order on when delivery will take place and when the ADSL line will be activated(The telephone line has already been installed). Staying on the line for hours at a time and no one answers is ridiculous! <br> I was told to phone the courier company to get the status of my delivery but without a waybill nr the courier company cannot help me at all. <br> <br> I would therefore like to cancel my order as this process is not the level of service I expect and I shudder to think how unhappy I will be if my products do not work and I cannot get hold of Telkom. <br> <br> Order Nr: ***<br> <br> Feel free to give me a call so that I can cancel in person.<br> <br>