Deal of the Month with Huawei B315 LTE Router + 15 GB data* for R199pm

I have app**** for the Deal of the Month with Huawei B315 LTE Router + 15 GB data* for R199pm deal online and I have not gotten feedback , worst when I go to the shop they keep telling me to call 10213. when I call that number there is no answer. at some stage I held on for more than 10 minutes. I cant wait for the contract my family has with them to end as I am using the phone. will definitely cancel it. and oh, their employee is the one that advised me to write to hallo peter.