DEAD TELEPHONE LINES SINCE DECEMBER 2015

Our company has had dead telephone lines since DECEMBER 2015, and we have been logging faults to NO AVAIL since then. When we phone Telkom on 10217 we get told that the previous person logged the fault incorrectly, she will try and fix it. Then we get a phone call from a Telkom technician saying that all faults have been logged onto the only line that is still working and he can't fix anything, because according to him everything is working.<br> <br> So we PAY for a SERVICE that is not working and that no one at Telkom is interested in fixing. We are busy losing money and business. Is Telkom going to reimburse us for this???<br> <br> According to the Telkom Fault website, faults have been logged. BUT NO ONE SEEMS TOO INTERESTED IN FIXING ANYTHING.<br> <br> SO NOW PLEASE TELL ME WHERE WE GO FROM HERE???<br> <br>