1 reviews | Active since Jul 2016

25 Jul 2016, 11:59

Dead phone line

<p>I am in a medical practice in Cape Town with a dead telephone line and phoned these guys 5 times today already. I was told just now that they have not even tested the line, apparently they do not understand the importance of a working telephone and fax line in a medical practice......no phone calls, no results from the lab or radiologists via fax</p>

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Replies (1)
Telkom
Telkom's reply27 Jul 2016, 09:00
Official

Hello francois-en-madelene-kruger

The fault is currently linked to a bulk fault logged for cable failure.

Because of the extent of the fault it unfortunately takes longer than a normal line fault to repair.

Our technicians are currently attending to the query.

Regards

Noleen

Telkom Social Media Team.