JW
John W

1 reviews | Active since Aug 2017

30 Aug 2017, 13:28

Dead phone for 2 weeks

My landline ( ********** 520) went dead 2weeks ago, and no matter how hard i tried to solve it with call center, I failed. Hope this review will help!!!!!

0
Replies (3)
Telkom
Telkom's reply06 Sept 2017, 08:58
Official

Good Day

Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your social media reference number is AI***. Kindly send us a private message with your telephone line number.
We apologize for any inconvenience caused.

Regards

Telkom Social Media Team

Bronwyn

Best regards,

Telkom
Telkom's reply07 Sept 2017, 08:04
Official

Good Day

Kindly inbox your affected phone number so that we can be able to investigate and assist, and please make sure you select "post a private reply" when you respond so that we can be able to view that phone number.

Kind Regards

Tumelo

Best regards,

Telkom
Telkom's reply08 Sept 2017, 09:33
Official

No Response, we are now closing the query. Kindly log another query if you still have issues.

Best regards,