PP
Peet P
1 reviews | Active since Feb 2012
24 Mar 2016, 08:51
Dead Line still not resolved
Fault log Number : 6CRK140316 - it is going for 2 weeks now and still not resolved<br> The Tech was at the property replaced a line from the pole to the house, then stated line still not working he will be back the weekend , that has come and gone but still no one<br> To try and call your call centre is a nightmare no one answers !!!<br> <br> When can this be resolved?<br> Will my account be credited for the time i am unable to use the line ??<br> We going into another long weekend!!!!
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Telkom's replyOfficial
24 Mar 2016, 10:11Hello Peet Pienaar,
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Telkom's reply24 Mar 2016, 10:11
Official
Hello Peet Pienaar,
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team