Dead Line

<p>My Line is dead now since the 05 May 2016, it seems there is no urgency to these & with no feedback being given it seems more likely that Telkom is busy with upgrades that might be affecting our service, I received an sms saying the underground line is damaged & it will be replaced, my service will be restored by the 20th May 2016, my line is still dead</p> <p>Dear Customer, Fault 329CWK060516 has been created for Service ID *** Telkom will endeavor to resolve the problem ASAP. Please do not reply to this SMS</p> <p>Telkom is aware of a cable related fault on your line. We are investigating all available options to restore your service. Your reference number is ***</p> <p>Telkom has concluded its investigations. The cable in your area will be replaced and the restoration of your service is targeted for 2016/05/20</p>