Dead line

Item: Telkom
Rating: 1
Author: Damien R

Telkom your turn around time is pathetic, I logged a fault on Wednesday and still no answer or update. we pay our accounts on time yet you cannot resolve issues on time. Your 7 day TAT for home customers is ridiculous will you stay a week without something you use daily?

Helpful (0)

Replies (3)

Telkom's replyOfficial

06 Jan 2018, 15:02

Thank you for making contact with us.

This response serves as confirmation that your query has been received. We will follow up
and provide feedback soonest.

Please send us a private reply with the affected number.

Your ref for this query is AI***

Regards
Yazied
Telkom Social Media Team

Best regards,

Telkom's reply06 Jan 2018, 15:02

Official

Thank you for making contact with us.

This response serves as confirmation that your query has been received. We will follow up
and provide feedback soonest.

Please send us a private reply with the affected number.

Your ref for this query is AI***

Regards
Yazied
Telkom Social Media Team

Best regards,

Damien R's updateReviewer Update

06 Jan 2018, 22:04

Hello Thank you for your message. Please note it is now the 6 Jan 2018 and my line is still down from the 20dec 17 my number is ***

Damien R's update06 Jan 2018, 22:04

Reviewer Update

Hello Thank you for your message. Please note it is now the 6 Jan 2018 and my line is still down from the 20dec 17 my number is ***

Telkom's replyOfficial

01 May 2018, 10:37

Good day.

Please be advised that this query has been resolved and will be closed. Should you have any further queries or concerns, kindly let us know in a new post.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

Telkom's reply01 May 2018, 10:37

Official

Good day.

Please be advised that this query has been resolved and will be closed. Should you have any further queries or concerns, kindly let us know in a new post.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,