Dead Line
Its been 7 days and my telkom line is still down. Fault reported Thu Feb 18 06:59:27 SAST 2016. <br> <br> No feedback and no fix as yet. Why pay for a line which we cannot use.<br> <br> Phoning telkom does nothing as you only get told that your fault is being addressed. <br> <br> 7 Days to address a fault!!! That is pathetic.<br> <br> Please advise why it takes this long without even an explanation.<br>
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Telkom's replyOfficial
25 Feb 2016, 10:42Hello blackb,
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM205122
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM205122
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply25 Feb 2016, 10:42
Official
Hello blackb,
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM205122
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM205122
Regards
Luleka
Telkom Social Media Team
Best regards,