Dead landline

I reported my landline dead on the 13th of February 2019 and a technician was dispatched a week later. He confirmed that the fault was not with my equipment and that it was a cable fault. Since then every time I check for progress they keep telling me that they're testing cables. Today they start telling me that the technician complained about a dangerous area preventing him from doing his job. In other words no one is fixing my cable and I'm on my third week without a landline and Adsl. The neighbors with landlines are not having this problem. Telkom just keeps getting worse and worse. PS in 2017 it took telkom 3 months to fix an area outage.