Dead Landline

<p>Telkom SA: Fault Logging - 2016-06-05 21:22 - Fault Reference number : 75CWZ050616. They send someone on the 16th. He said the line is dead (I know that) and checked a couple of telephone poles in the area. There was one in one of the neighbours erf he could'nt reach. So he left.</p> <p>Again they send someone on the 23rd. He said he was working on a fibre optic cables and they ask him to quickly came over to my house. He checked a couple of telephone poles in the area. Could not find the fault. So he left, just like the previous technician.</p> <p>This is now the 19th day without a landline. Why do they send people with a ladder and a Telkom line tester only. When are they going to send someone with experience and the determination to fix the problem as well. Did Telkom fell so low in the dumps that they cannot and will not fix their even basic of products - the telephone line? When are the management structures of Telkom look past their big salary checks (It's avalable on the internet) and maybe try their own hands at fixing the dilapidated product they sell? Maybe that's to much to ask.</p> <p> </p>