Dead data line/landline

We have had a Telkom data line since August 2017. Since inception of this contract we have had endless issues with the network. We have had little to no internet since inception. Lately for the past 2 & half months a little to no internet. Our account is paid to date despite the NO service we have had. We have reported these faults numerous. We have logged a credit on this account also & yet to have a technician visit our home, neither seem to be moving forward. So we have been left with 2 options; cancel the line which does not resolve the issue, & we waste our money doing so with cancellation fees, or applying for an LTE line which we did. It is clear that Telkom technical on & ground technicians don't have a clue as to why we have this problem. Either way we paying for a service we are not getting. We run our business from home, and were forced to get prepaid data so we do not lose clients; another extra cost to us due to the bad service from Telkom... **********