Dead customer service.

I think Telkom is the worst when it comes to customer service. They suspended my phone in December for no reason. Then they punished me by demanding I pay a bill of January and February in end of December. When you have a problem with your device just brace yourself for frustration 101. It's like the customer service people, each tell them whatever they feel like at that moment. You never get a satisfying response. If you choose Telkom, stick with pre paid. Contracts are a nightmare when you experience problems.