Dead ADSL Line

My line started giving problems on the 1st of October. I reported my line to my ISP on the 4th of October for dropping intermittently as the problem didn't restore itself as it usually does. After a port reset did not correct the problem, a fault was logged with Telkom via my ISP on the 7th as they manage my line. On Saturday the 10th between 2am and 3 am my line died. There is no dial tone on the phone. I tried contacting my ISP and Telkom for the status of my call to no avail. It's now Sunday and my line is still dead. No communications from ISP or Telkom. Am I to pay for no service at the end of the month? This is pathetic !!!