Days without internet, all excuses

<p>For two weeks we have been struggling with our internet. adsl lines. Connectivity has been going on and off. First we were told that the problem was that lighting struck a telkom box outside on the street. It took days to fix but the problem was not solved for us. Then we were told there was a problem with the lines. A couple of tech guys were here but no one could solve the problem, We called Telkom again and they said the lines were damaged, will take weeks to fix. Meanwhile, we don't have internet, and our business suffered. No EFT payments or internet banking. No emails. Eventually today, after TWO weeks, the problem was resolved by an outside tech guy who noticed that the problem is that when Telkom fixed the box outside at the street, it caused our office router to burn out. Telkom seriously needs to make changes and respond quicker to customer complaints and problems. For two weeks our business suffered, because of a stupid small problem.</p>