DB
Demi B

1 reviews | Active since Apr 2021

08 Jun 2024, 09:09

Daylight ******* with Pathetic Service !

Telkom is absolutely pathetic!

I have a suspended account because telkom decides to debit when they feel like debiting and they charge R270 for the failed attempt !

I call it to get it sorted as the lawyers have contacted me . I have sent my Proof of payment and never ever heard from them again.

After being on the line with a telkom agent for 20 minutes (about 15mins of the 20 was me placed on hold) and my query is still not resolved !

My contract is R370 which has all been paid up to date and I have the proof to confirm it, yet I get a R770 bill ?? How?? the maths is not making sense ! Is it my fault they choose not to debit on the set debit order date ? I receive a fee from my bank for a missed debit and then I must still by Telkom R270 ? Nonsense !

Telkom is the worst service provider!

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