Daylight *******, and big ******

I got a sms telling me I should be at home between 07:30 and 12:00 in the morning because Telkom is sending out technicians to come and install my line. As 12:00 arrived, I decided to call Telkom and ask them what is up. When I got through to them, the fist lady told me that see will try and contact the technicians and call me back (Still waiting for that call), I called back in about a hours time and a lady told me that they do not have contact with the technicians and that she will log a call. After a while I called again and asked for a supervisor, the supervisor said he will call the technicians, and gave me a number to contact him back and said his name is Juandre (That number does not exist) At 16:00 technicians arrived and had a look at the property, they said they have to go to the exchange point and connect something there. 15 min later they called and said the exchange is closed they must reschedule, and that they are going to help tomorrows people first and then only get back to me. This is all after taking unpaid leave. Someone must answer for this and install my line that I signed for and give me money back for the day of pay that I lost because of Telkom.