**************** - TELKOM *****S FROM PEOPLE

I had an issue with getting back my deposit amount of R700 which I paid in September 2019. I've being sent from pillar to post to get back my deposit which I was requested to pay before commencement of my contract. I was informed that the R700 will be paid back to me in full after I terminate my contract subject to me not terminating it before its end date. Telkom has refused to process my refund and they are suddenly claiming that the Deposit paid for my 1st invoice, even though they debited my account with the full amount of the 1st invoice. *******!!

I dealt with a lady by the name of London Ndwandwe at the Telkom Store in Festival Mall, Kempton Park both in September 2019 and when I went to enquire about my refund at the store on 16 October 2021. She is the one who told me to pay a deposit and when I email her to followup on my refund, I get no responses. Where my R700 went is unknown.

On 06 November 2021 I was assisted by a call centre agent by the name of Nokuthula Sikonde who requested for my proof of bank to be sent to her for the Deposit amount to be refunded.

I have had no responses from both ladies after following up with them severally.

Do not get involved with Telkom, especially for their Contracts. They will just ***** FROM YOU.