PS
Pranesh S
1 reviews | Active since Dec 2014
04 Mar 2016, 18:00
****************!! SPITEFUL! UN-PROFESSIONAL!!
Don't believe this is happening...<br> first I've had to wait WEEKS for Telkom to cancel my ADSL so that I could move to another service provider... over a MONTH!!! And in all that time I've been the one to constantly phone and email etc... <br> But now!!!.... My new service provider says that in my area I am limited to a 2mb line \as per Telkom\"...<br> However, I've been paying Telkom FOR YEARS FOR A 4MB LINE!!!!!!<br> Just called 10210 and complained... ref 514CNK040316....<br> <br> TELKOM.... PLEASE REFUND US OUR MONEY!!!!"
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Replies (2)
Telkom's replyOfficial
04 Mar 2016, 20:18Hello SurajballyP,
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team
Telkom's reply04 Mar 2016, 20:18
Official
Hello SurajballyP,
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team
PS
Pranesh S's updateReviewer Update
01 Dec 2016, 19:54Still no satisfactory response from Telkom.
PS
Pranesh S's update01 Dec 2016, 19:54
Reviewer Update
Still no satisfactory response from Telkom.