**************** & pathetic customer service

On the 11th of November 2020, I mailed through a cancellation request for my fixed line. I received information that cancellation requests have 30 days notice period (which is wrong either way, but alright, standard theft policy I guess). I received & paid a invoice for November 2020, & again another one for December 2020. Today I receive another invoice for January 2021!!! My reference number for first cancellation request is #***. In the last going on 60 days, I have not heard a single thing from anyone at Telkom. They are quick to take my monies, but their service is pathetic when coming to customer service & whats more, I am forced to pay for a service I am not using.