**************** of its Clients.

They messing me around since November 2020. They recorded my banking details incorrectly so I never got debited. Then only 2 months later they got nudebt to try and retrieve funds from me instead of first contacting me themselves. They would have seen then that they messed up. I then sent the money to NuDebt and proof of payment. They confirmed they received it and then shortly after telkom suspended my account because their collection team never retrieved the funds from NuDebt. That was in November last year amount outstanding was R198 which I paid to NuDebt before they cut my service. Amount they say I owe now with receiving no service from them since November is R697.70 and the contract is a data deal alone of R99 per month so how they even got to that amount means some math is out if I actually had been getting any service which I have not, therefore they are supposed to write it off as the mistake is on their side. they still keep adding to my bill monthly on my suspended account which I couldn't cancel even because according to them I owe them money. Yet they ****** me coz they cut my service after I paid the outstanding money they never received due to an *********** sales agent. Their collection team is *********** too as they never did their job in collecting the money from NuDebt who they had retrieve funds from me. The whole customer service team I called over and over again *********** as I still have this problem unresolved... Those who work in store? *********** as I went in to resolve the matter and I still never got feedback after nearly a month. I went in to store the 6th of Feb. They said they would sort the matter out in house and that I wouldn't need to come to the store again as well as that they'd keep me updated on things and contact me by the next Friday... Never heard from them since. Whoever referred the case to NuDebt before even contacting me = *********** because they are first supposed to try and resolve things with the client before escalating it and handing it over to NuDebt. Basically yep. Telkom is full of staff who doesn't know what they are doing and are basically *****ing from tons of it's clients as we can see all the reviews here written on a daily. Perhaps we all need to sue them. Because this is absolutely pathetic and shouldn't be left as is. It's ****************. Wrote a review last year already and ofcourse they never rep**** to it. They seem to completely overlook this site sadly but I hope hellopeter can contact them to let them know they have thousands of reviews to tend to. Most pathetic service provider ever which should be shut down honestly.

Where is the minus 5 star option???