**************** from Telkom
<p>Dear Telkom,</p> <p> </p> <p>Please explain to me why you think it is okay to provide such a low standard of service.</p> <p>I recently took the time to sign up for one of your many internet packages and recieved a rude awakening.</p> <p>As per my signed contract I agreed to pay R475 for a 4meg line, instead I am paying over R500 for a 2meg line.</p> <p>No one has explained to me why and how this could have happened but they sure as hell are quick when asking me to pay for 3 months upfront. Luckily I have the signed contract but even that didn't help, as I still sit with a 2meg line which I am overpaying for.</p> <p>PLEASE EXPLAIN!!!!</p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, please email your ID number or affected number to ***.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, please email your ID number or affected number to ***.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
