1 reviews | Active since Nov 2015
I have an Iphone contract which I did not upgrade. Subsequently I pay R99.00 however I received an SMS stating that my account will be debited with R710. I immediately phoned the call centre as was advised that they amount was incorrectly allocated to my account and should have been credited and not debited to my account. Why do you employ people who do such stupid things! If my account is debited on the 25th with the amount of R710 I will be absolutely disgruntled as this is not my issue to begin with. What do you think you can just incorrectly debit someone's account and have them pay for something that they should not be! This is ridiculous and might I just add that I will never try to ring your call centre on a Friday evening as they take atleast 20 minutes to answer! I am completely irritated with such unprofessionalism. Please sort this out as I am not forking out money uneccessarily!
Best regards,
Best regards,
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