****************.

I purchased R150 airtime on 5th June 2020. The airtime didnt reflect. I loaded another R30 and R130 after that which took. I called in reported the issue. I emailed *** on the 8th, 20th and 25th June and to date have not received a response. I contacted my bank and they say the transaction was complete and telkom was paid. To date I have had no response. Please refund my money or load my air time. This is poor customer service. And your network is shocking.